Problem

When doing and import with Xray Test Case Importer and after the mapping, an external error - Error 500 appears.


One possible cause for this error is the missing right screens configuration.

If you go to your Project Settings → Screens and have something like this shown below:

Then you have missing Xray Screens.

In order to solve it, please follow the steps below:

Solution


  1. Click on Actions and Use a different scheme
  2. Then chose the Default issue Type Screen Scheme.

Keep in mind that could be just one reason for this error. If this proccedure does not solve the problem, please contact us via our support portal.

https://confluence.xpand-it.com/display/public/XRAY/Configuring+Xray+with+an+Existing+Project