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Common Issues & Potential Solutions:


Software Version

: Confirm whether you are using Xray Cloud or Xray Data Center and adapt to our documentation accordingly.

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Confirm how you are importing Results

    • API

      • API Version Issues:

        If you are encountering issues with the v1 API, consider switching to the v2 API.
      • Incorrect API Endpoint: 

        Make sure you’re using the correct API endpoint for importing test results. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.
      • Data Format Issues: Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.
        • UI

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      Iporting Tests using Xray Data Center

      Confirm how you are importing Results

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      Error Messages: Understand common error messages and their solutions. For example, a 404 error might indicate that you’re trying to import results to the wrong server. A “No Project” error might indicate an issue with the project key in your import file.

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      Ensure that your tests are integrated with JUnit and that the JUnit XML output of your test runner is correctly configured.

      Xray API Authentication

      Verify that you have the correct authentication credentials for the Xray API2. This typically involves a client ID and client secret.



      JUnit Report Generation

      Make sure your tests are generating JUnit reports in the correct format. Xray can import these reports to create Test Executions

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