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Introduction
This article provides a guide to troubleshooting common issues and optimizing your testing workflow when importing tests using the Xray API or UI on both Jira Data Center and Jira Cloud.
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Common Issues & Potential Solutions:
Software Version
Confirm whether you are using Xray Cloud or Xray Data Center and adapt to our documentation accordingly.
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The method you choose to import your test results will determine the aspects you need to address. |
Importing Test using Xray Cloud
Importing using API
API Version Issues:
If you are encountering issues with the v1 API, consider switching to the v2 API.- Cloud v1 → REST API v1
- Cloud v2 → REST API v2
Incorrect API Endpoint:
Make sure you’re using the correct API endpoint for importing test results. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.- Cloud v1 → Importing Tests - REST
- Cloud v2 → Importing Tests - REST v2PUB
Data Format Issues:
Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.- Verify JUnit Structure → Taking advantage of JUnit XML reports
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Importing using UI
Data Format Issues:
Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.- Verify JUnit Structure → Taking advantage of JUnit XML reports
Importing Tests using Xray Data Center
Importing using API
API Version Issues:
If you are encountering issues with the v1 API, consider switching to the v2 API.- Cloud v1 → REST API v1
- Data Center v2 → REST API v2
Incorrect API Endpoint:
Make sure you’re using the correct API endpoint for importing test results. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.- Cloud v1 → Importing Tests - REST
- Cloud v2 → Importing Tests - REST v2PUB
Data Format Issues:
Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.- Verify JUnit Structure → Taking advantage of JUnit XML reports
-
Importing using UI
Data Format Issues:
Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.- Verify JUnit Structure → Taking advantage of JUnit XML reports
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Other Common Issues:Error Messages: Understand common error messages and their solutions. For example, a 404 error might indicate that you’re trying to import results to the wrong server. A “No Project” error might indicate an issue with the project key in your import file. Software Version Issues: If you’re encountering issues after an Xray or Jira update, it could be a software bug. Check the Xray support portal for known issues and updates. |
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