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You may also have authentication errors as described below:

• 400 Bad Request -
  • Possibly linked to a wrong request syntax.
  • No import test job was created. The content may be in the wrong format or a job might already be in progress. 
  • Each user can only have one import job running at each given time. So if a job is running and the user tries to start another one, this will result in a 400 response.
  • There is a maximum of 1000 tests that can be imported each time, if the input contains more tests than this, the request will also result in a 400 response.
• 401 Unauthorized - Possibly linked to your Xray license may no longer be valid
• 500 INTERNAL SERVER ERROR - An internal error occurred when authenticating the request.
• Occasionally, your authentication token may be revoked and will give you an error. This is due to

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• API Version Issues:

  If you are encountering issues with the v1 API, consider switching to the v2 API.
  • Cloud v1 → REST API v1
  • Cloud v2 → REST API v2

• Incorrect API Endpoint: 

  Make sure you’re using the correct API endpoint for importing test results. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.
  • Cloud v1 → Importing Tests - REST
  • Cloud v2 → Importing Tests - REST v2PUB

• Data Format Issues:

  Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.
  • Verify JUnit Structure → Taking advantage of JUnit XML reports

  • When importing data via an API, format issues often arise in the request. For instance, when using the curl command, an incorrect number of quotation marks, or hidden characters can cause the request to fail.

  • Parameter-related issues are also frequent. If you provide the wrong Project key or Test Key, it can lead to problems during the import process.

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