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This guide explains why certain Jira Server/Data Center to Cloud migrations may fail due to issues with security schemes and how to resolve the issue.
Cause of Migration Failure
If issue security schemes are applied to issues during a Jira migration, they can cause the migration to fail.
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Issue security schemes must be removed from projects before the migration to avoid migration failures. To ensure all issues are accessible, set them to "Any logged-in user."
Error Message
When checking the migration logs in Xray Cloud, the Support team will encounter an error similar to the following:
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Error: Error updating Test Execution 10652 in Jira: Issue not found in Jira Error updating Test Execution 11141 in Jira: Issue not found in Jira Error updating Test Execution 11163 in Jira: Issue not found in Jira Error updating Test Execution 10771 in Jira: Issue not found in Jira |
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- Remove issue security schemes from projects before migration. Set Or, set issue security to "Any logged-in user."
- Run the migration again.
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