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If you are upgrading from a version lower than 3.2, this implies that an upgrade task will run to pre-calculate historical data. This action is a one time action and it will run in the background, so that Xray is still available during upgrade. A re-index operation of your Jira instance is required so that the internal data becomes searchable and usable by Xray.

Note
Please be aware that this upgrade task will run immediately after updating Xray. As this operation can take some time and use a considerable amount of server resources, we suggest scheduling the installation of Xray out of business hours. 

Upgrading from versions

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3.2.x

If you are upgrading from v3.2.x to v3.4.y, you must recalculate data in Xray configuration section → Custom Fields. This recalculation is necessary because of a huge improvement in the amount of data that Xray needs to add to the table and to Lucene indexes.

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Downgrading from Xray 3.4.x

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