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Now it is time to review your Basic Setup! Make sure that: 

  1. In Issue Mapping ( JIRA Administration > Manage Apps > Xray) you have Issue Types inside the columns "Requirement Issue Types" & "Defects Issue Types." 

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 2.  At "Requirement Projects" (Jira Administration > Manage Apps > Xray)  you have at least one project available. 

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3.  At "Issue Types Schemes" check if Xray Issue Types ( at least Test, Test Execution & Test Plan) are available at least in one scheme used by at least one project. 

1 - Xray is in good Health

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2 - For you projects validate the issue types association with your projects by visiting summary details in project Xray Settings

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Make sure that you have your desired Xray issue types present and "checked" in the summary.


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As in image above you don't need to have all issue types associated but your will need to have them selected as the use you intend to give to it.


3 - Check the you have mapped the correct issue types as requirements


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and defects are also correctly associated....

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3. Validate that the screens associated with the Xray issue types have the the desired configuration.

Warning

Please note

Xray Cloud and Xray for Jira Server/on-premises are quite different in this aspect. While in Xray for Jira Server there are many custom fields that need to be configured on screens, either automatically or manually, on Xray Cloud you don't have most of those custom fields and thus you don't need to configure the screens for normal usage

The only custom fields that we would say that should be present as Best practices are :

Image Added4.  At "Issue Type Screen Schemes" check if Xray Issue Screens Schemes (at least Test Screen Scheme; Test Execution Screen Scheme & Test Plan Screen Scheme) are available at least in one scheme used by at least one project.