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First, we'd like to add that ultimately, all Xray data can be migrated, just not automatically, nor through Jira's method of transferring data. Complementing that, we also have a suggestion, XRAYCLOUD-34434703, to analyze the possibility of adding a feature that allows the import of Xray's backup file.

If you deem it appropriate, please *Vote* for it so we can keep track of your interest and *Watch* it to receive updates.


Recommended Method

After using Jira's Backup and Restore Tool, you'll see that all Jira data of Xray issues were migrated, like the Issues' Summary, Descriptions, etc. That information is not Xray managed, nor is it located in Xray Servers, so it transfers during that process.

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DISCLAIMER: This is not the only possible method, and you can decide and successfully migrate the data using another method. Yet, this is the analysis and strategy we recommend you follow.



[Jira Cloud] Migrating from one Cloud instance to another Cloud instance

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