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If Data Residency is available for your product, you can request to have your in-scope product data pinned to a new location. You may need to do this to meet company data requirements. Or, if you work in a regulated industry like finance, government, or healthcare, this may be necessary for operating in a cloud environment.
This section provides detailed information on how to request a data residency move, how the move will affect your product, and how to cancel your data residency move for apps.
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The default Jira location for the data is the US, but that can change on Atlassian discretion. If you want to ensure your data is hosted on the US region we advise you to pin your data to the US region. |
Scheduling a Data Residency Move
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As soon as the move is complete, your Atlassian product and Xray will be back online and you'll be notified by email.
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When moving your data to a new region, the file dates will be updated to reflect the date of the transfer. We are working on a solution to preserve the original dates during this process. If you have any questions, please contact Xray Support. |
Canceling a Data Residency Move for Apps
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