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changes.mady.by.user Miguel Fernandes

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changes.mady.by.user Paulo Aleixo

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If you have renamed the Jira Cloud instance and Xray stopped working, please do the following steps:

  1. Uninstall Xray (The Xray data will not be removed) 

  2. Reinstall Xray


    Panel
    titleNote - Uninstall Xray

    If, for some reason, you need to uninstall Xray, you can do it safely. No relevant data is removed from Jira. This means that Xray issue types, custom fields, Xray settings and all recorded information related with testing is kept.


The Xray reinstallation should fix this issue.