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You may also have authentication errors as described below:

  • 400 Bad Request -
    • Possibly linked to a wrong request syntax.
    • No import test job was created. The content may be in the wrong format or a job might already be in progress. 
    • Each user can only have one import job running at each given time. So if a job is running and the user tries to start another one, this will result in a 400 response.
    • There is a maximum of 1000 tests that can be imported each time, if the input contains more tests than this, the request will also result in a 400 response.
  • 401 Unauthorized - Possibly linked to your Xray license may no longer be valid
  • 500 INTERNAL SERVER ERROR - An internal error occurred when authenticating the request.
  • There may be an error if your authentication token is revoked, in which case you should submit a new authentication.


Info
titleReadme

The method you choose to import your test results will determine the aspects you need to address.

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  • API Version Issues:

    If you are encountering issues with the v1 API, consider switching to the v2 API.
  • Incorrect API Endpoint: 

    Make sure you’re using the correct API endpoint for importing test results Tests. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.
  • Data Format Issues:

    Ensure your test results Tests are in the correct format. For example, when importing using JUnit results, make sure your tests are generating JUnit reports in the correct format.
      • Verify JUnit Structure → Taking advantage of JUnit XML reports
      • When importing data via an API, format issues often arise in the request. For instance, when using the curl command, an incorrect number of quotation marks, or hidden characters can cause the request to fail.

      • Parameter-related issues are also frequent. If you provide the wrong Project key or Test Key, it can lead to problems during the import process. 

Importing using UI

  • Data Format Issues:

    Ensure your test results are Tests are in the correct format. For example, when importing using JUnit results, make sure your tests are generating JUnit reports in the correct format.

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Note
titleNote:

Other Common Issues: 

Error Messages: Understand common error messages and their solutions.

For example, a 404 error might indicate that you’re trying to import results Tests to the wrong server.

A “No Project” No Projecterror might indicate an issue with the project key in your import file.

Software Version Issues: If you’re encountering issues after an Xray or Jira update, it could be a software bug. Check the Xray support portal for known issues and updates.


Looking to learn more:

Check out this: TTT: Examples using JUnit

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