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Xray does not install any "default" workflow for the issues it provides. You may define whatever worfklow you think fits best your scenario/organization. Xray is workflow aware though, and provides some configurations specificaly for that purpose (see Global Preferences page),   

Licenses

Where can I find the pricing for Xray and licensing information?

More information can be found in the respective section in Atlassian's Marketplace.

How do I install a license provided by Xpand IT?

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• On your JIRA Administration, select the option "Manage Add-Ons"
• Click on the Add-On "Xray". Detail about the add-on will be shown
• Edit the license key, and remove all the text, then click on "Update". Your marketplace license has been removed.
• Go to "Xray Configuration", section "License Management"
• Click on the button "Click here to install a license directly from Xpand IT"
• Put your license on the text box. Remember, this shoud be a license provided by Xpand IT and not via Atlassian Marketplace
• Click on add
• After the executing the previous steps, your license should be installed.

What happens whenever my paid license expires?

If you have a paid license and it expires, you won't be able to upgrade Xray. You won't also be able to access our support.

Note that you still be able to fully use Xray.

Do I need a license?

Yes. Even for trying Xray you need a trial license. More information can be found in the respective section in Atlassian's Marketplace.

Can I renew my trial license?

Yes, up to 5 times. More information can be found in the respective section in Atlassian's Marketplace.

Installation

What JIRA versions do you support?

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• Uninstall your current version of the add-on: Navigate to your JIRA administration, section Manage Add-ons, select the "Xray" add-on and click on "Uninstall".
• Download the version that you want from https://marketplace.atlassian.com/plugins/com.xpandit.plugins.xray/versions (Click over the version and choose "download this version")
• After executing the previous step, also in the Manage Add-Ons page, select "Upload Add-on", browse to the file downloaded in the previous step.
• The add-on should now be installed with the previous version.

What happens if I uninstall Xray?

If for some reason you need to uninstall Xray, you can do it safely. No relevant data is removed from Jira. This means that only

Note: If you uninstall and install Xray once again, nothing special should happen. In other words, this should be idempotent. 

How to enable debug logging 

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