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Note
titleRequired steps to migrate

Before attempting to migrate migrating from Xray Server/DC to Cloud be sure you've completed the steps recommended at "Steps to a successful migration"

  • Have a valid License for Xray
  • Issue Types names are the same both on Server and Cloud
  • Requirement ↔ Test Link must match both on Server and Cloud

  • Xray Custom Fields must be visible on Test Execution Issue Screens Scheme
  • Grant access "any logging user" even if you are using Issue Security Screen Schemes
  • Run the pre-flight checks

Learn more at "Steps to a successful migration".

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Note

A valid Xray app license is required to migrate Xray data, otherwise, Xray data won't be migrated to the cloud.

Jira migration stage must be successful

Before the Xray migration stage is executed, all issues and Jira entities are migrated by Atlassian's JCMA. In order to guarantee that Xray migration is successful, all these Jira entities must be 100% migrated, without warnings. If you encounter problems in Jira's migration stage, please contact the Atlassian support team.

Edit Issue Type Names

The name of the issue types needs to be the same on both server and cloud before starting the migration.

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The Issue Link used for Requirement Coverage is slightly different between Xray Cloud and Xray Server/DC. To ensure that Xray Cloud will recognise recognize these links, the Issue Link type must be edited on Server/DC to match the link used by Xray Cloud:

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If the Xray migration is not successful during the Jira cloud migration plan, we highly recommend trying it again. Before trying again, make sure the cloud project is removed. If the issue persists, please contact our support in order to get help.


Info
titleDo you want to learn more about Migrating from Xray Server to Cloud?

To learn more about migration from Xray Server to Xray Cloud you might want to take our dedicated course available for free at Xray Academy: Migration from Xray Server to Xray Cloud 

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