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Jira Cloud Migration Assistant
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Before attempting a test or production migration, ensure you've signed up for the Jira Cloud Migration Assistant EAP. If you did not yet, please do it here. If you are not registered on EAP the Xray cloud migration won't happen. This step is mandatory to have successful migrations. |
Atlassian provides the Jira Cloud Migration Assistant to help Jira users assess and migrate from an on-premise Jira instance (Server or Data Center) to Jira Cloud.
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The preflight checks feature was created on Xray app to help customers understand what must be migrated based on the project that they want to migrate. The cloud migration assistant will provide this feature after in the EAP, future and by that time, Xray will move the feature to be fully integrated with the assistant itself. As a consequence of this, the preflight check option will be removed from the Xray administration section menu. |
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Xray Cloud also provides a page on the app administration section with all the migration plans in progress and done. Here the Jira administrator could see the history of migration and the ongoing migration plans. Learn more about this here.
Unsuccessful Migrations
If the Xray migration is not successful during the Jira cloud migration plan, we highly recommend trying it again. Before trying again, make sure the cloud project is removed. If the issue persists, please contact our support in order to get help.
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