Introduction

This article provides a guide to troubleshooting common issues and optimizing your testing workflow when importing tests using the Xray API or UI on both Jira Data Center and Jira Cloud.

Common Issues & Potential Solutions:

• Software Version

Confirm whether you are using Xray Cloud or Xray Data Center and adapt to our documentation accordingly.

• • Do you want to confirm your Xray Version? → [Xray] How can I find my Xray version?

  • Looking for Xray Cloud article? → [Xray Cloud] I'm unable to import Tests

Importing using API

• API Version Issues:

  If you are encountering issues with the v1 API, consider switching to the v2 API.
  • Cloud v1 → REST API v1
  • Data Center v2 → REST API v2

• Incorrect API Endpoint: 

  Make sure you’re using the correct API endpoint for importing test results. For Xray Cloud, the endpoint is different from the one used for Xray Data Center.
  • Cloud v1 → Importing Tests - REST
  • Cloud v2 → Importing Tests - REST v2PUB

• Data Format Issues:

  Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.
  • Verify JUnit Structure → Taking advantage of JUnit XML reports

Importing using UI

• Data Format Issues:

  Ensure your test results are in the correct format. For example, when importing JUnit results, make sure your tests are generating JUnit reports in the correct format.
  • Verify JUnit Structure → Taking advantage of JUnit XML reports