Preloading Xray Data Before Migration

It is essential to have Xray version 7.8.2 or the latest installed, as this version includes the attachments feature. Additionally, you'll need to ensure that JCMA (Jira Cloud Migration Assistant) is updated to version 1.12.16 or higher. Below is a step-by-step guide on how the preload process works:

1. Install Xray version 7.8.2 or the latest

This version is required as it introduces the attachments functionality.

2. Ensure JCMA version 1.12.16 or above is installed

Starting from JCMA 1.12.16, no feature flags are required. A new option, "Preloadable app data only," is now available on the projects screen.

• If this option does not appear, customers can contact Atlassian to enable the feature flag for them.
• For JCMA versions 1.12.13 to 1.12.15, customers must reach out to Atlassian to have the feature flag enabled manually.

3. Additional References

For more details on preloading app data before migration, refer to Atlassian's official documentation:
Preload app data before migration | Atlassian Support

By following these steps, the preload process should work as expected, ensuring a smoother migration with minimal downtime.