After installing Xray on your Jira Cloud instance, it’s important to confirm that the installation was completed successfully. Sometimes, the setup may not finish correctly, leading to issues later. Verifying the installation right away helps prevent unexpected problems. 

Step-by-step to check it:

  1. Access Jira Admin, Apps, and Manage your Apps;
  2. On the left-hand side, look for Health Check and check if the Xray is working as expected. 
  3. The Xray should be like the screenshot below. 

Please note: If your Jira Cloud instance has no projects, the Health Check might show that some Xray custom fields are missing. This is expected behavior. These fields will be automatically created once a project is added or during a data migration.