- Enable the developer mode, by choosing the "Jira settings":
- Then choose Apps and Manage Apps:
- Choose settings and enable the development mode:
- And finally re-install Xray by uploading the App from URL: https://xray.cloud.xpand-it.com
In case it is necessary to re-install Xray Cloud, it is possible to quickly do it without loosing any data, unsubscribe or uninstall Xray.
It is necessary however to enable the development mode active to have the upload option available, it may be turned off after the upload.
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
You may want to use a panel to highlight important steps.
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