When doing and import with Xray Test Case Importer and after the mapping, an external error - Error 500 appears.
One possible cause for this error is the missing right screens configuration.
If you go to your Project Settings → Screens and have something like this shown below:
Then you have missing Xray Screens.
In order to solve it, please follow the steps below:
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Keep in mind that could be just one reason for this error. If this proccedure does not solve the problem, please contact us via our support portal.
https://confluence.xpand-it.com/display/public/XRAY/Configuring+Xray+with+an+Existing+Project