What is SEN?

SEN stands for Support Entitlement Number that identifies the product and helps us know what support you need.
A valid SEN is always needed, for support purposes about our products.

Where is Xray Server SEN?

Go to Jira Administration → Manage apps → Manage apps and click over the product:

Where is Xporter Server SEN?

Go to Jira Administration → Manage apps → Manage apps and click over the product:

Where is Xray Cloud SEN?

Go to Settings → Apps → Manage apps and click over the product:

Where is Xporter Cloud SEN?

Go to Settings → Apps → Manage apps and click over the product:

Where is XEA (Xray Exploratory App) Cloud EN?

• If you are subscribing a Free account, you can find your EN under your profile (Go to your avatar and click My Profile):

• If you are subscribing a paid account, you can find your EN in the About Workspace (click the gear icon in the top-right corner) of the Shared Workspace of that account: