---
title: "[Xray Cloud] Error Creating/Saving Step -  Request failed with status code 404"
canonical: "https://docs.getxray.app/space/ProductKB/46268654/%5BXray%20Cloud%5D%20Error%20Creating%2FSaving%20Step%20-%20%20Request%20failed%20with%20status%20code%20404"
format: markdown
---
## **Problem**

During a Test creation/edition, are you facing the error below?



```
Error Creating/Saving Step

Request failed with status code 404
```



![image](media://3d2a6caa-55f9-4f2c-873c-995d006fd5a4)


## **Solution**

If this is the case, the solution is simple! 🙂  


Be sure that **atlassian-addons-project-access** is granted with the **Browse**, **Create Issues**, and **Edit Issues** permissions!  


![image](media://73ebe870-e103-4047-9584-fed4a9edb12b)


Nevertheless, if you have them set will kindly ask you to please remove **atlassian-addons-project-access** from these three permissions and **add them again**.