---
title: "[Xray Server] Xray Custom Fields Not Configured"
canonical: "https://docs.getxray.app/space/ProductKB/46269125/%5BXray%20Server%5D%20Xray%20Custom%20Fields%20Not%20Configured"
format: markdown
---
# Problem 

*In either a Test case or a Pre-Condition, the Test Details or the Pre-Condition Details **custom fields are not shown, and instead, it shows the error message below:*

![image](media://2e4755b3-2a73-4551-93b3-983baac701e0)

## *The following solutions are applicable to solve your issue in the Test or the Pre-Condition Issue Types:*

### Solution 1

1. *Go to the Project Settings, Screens, and edit the screens;*
2. *Choose the Screen Scheme for the Test/Pre-Condition issue type;*
3. *Edit the default screen of the scheme and make sure that it has the following configuration:*  
> Macro (inline-media-image)

### Solution 2

*Go to your project -> Project Settings -> Fields -> Button Actions - Edit fields*

- On the Field configuration associated with the Issue type Test or Pre-Condition, check if some of these custom fields are hidden for the respective Issue Types:
  - Test Type
  - Cucumber Test Type
  - Cucumber Scenario
  - Generic Test Definition
  - Manual Test Steps
  - Conditions
  - Pre-Condition Type
- If some of these custom fields are hidden, please click on "Show".

###### (Example for the custom field "Cucumber Test Type")

![image](media://67d48b44-0623-42eb-b10a-830bd2b969ae)


### Solution 3

*Go to Jira Administration *> Macro (inline-media-image)

* -> Issues -> Fields - Custom Fields.*

For all the custom fields described in **Solution 2**, check if all of these custom fields are respectively associated with Test or Pre-Condition Issue Type and applied to a Global Context.


Example for the custom field *Cucumber Test Type*

- Search for each of the already mentioned custom fields and click on Configure:

![image](media://69410b34-2b1d-44f9-abbb-03bbb8ee4288)

- Click on the link - *Edit Configuration;*
- Check if this custom field is associated with the<span style="color: #003366"> issue type Test</span> and applied in a <u>Global Context.</u>

###### (Example)

![image](media://888b3b07-98e8-4efc-931e-fc91c6f1eded)

# Link for related documentation

[*Custom Fields and Screen Configuration*](https://getxraydocs.atlassian.net/wiki/spaces/XRAY/pages/350454163)