---
title: "Global Settings: Storage"
canonical: "https://docs.getxray.app/space/XRAYCLOUD/44565784/Global%20Settings%3A%20Storage"
format: markdown
---
Table of Contents
> Macro (toc)
# Introduction
The [Xray Storage feature](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565773) allows Xray administrators to efficiently and easily manage their storage resources for project attachments across different projects.
This feature also enables users to execute bulk actions seamlessly and intuitively filter and sort results, streamlining storage management tasks.
> ℹ️ Storage handles the attachments of Xray entities based on your license terms. For further details on storage size specifications, please refer to the documentation [here](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565773).
> ℹ️
> ℹ️ If your storage size limit needs to be upgraded please check more details at [Xray Enterprise Storage](https://www.getxray.app/enterprise-storage).
# Accessing and Using Storage
> ℹ️ To access the Storage management screen, you must have permission to access the Jira Global settings page (Figure 1 - 1).
> Macro (ui-steps)
>
> > Macro (rw-step)
>
> 
>
> > Macro (rw-step)
>
> On your Jira Cloud instance, click the *Settings*/gear icon button (Figure 1 - 1), and then select *Apps* (Figure 1 - 2).
>
> > Macro (rw-step)
>
> A menu will open on the left side of the screen. Scroll down to *Xray* (Figure 1 - 3) and click *Storage* (Figure 1 - 4).
>
> > Macro (rw-step)
>
> The *Storage* screen will open (Figure 2).
>
> 
>
> Here, you can:
>
> - Click the *Refresh Storage Usage* button (Figure 2 - 4) to [update your attachments' storage usage information](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784).
> - Click the *Need more space? What you need to know* (Figure 2 - 1) button to open a panel with information about the *Storage *limitations (a Cloud account is limited to 100 GB capacity; Xray Enterprise is unlimited; both applied only to Xray attachments).
> - Click the *Discover Enterprise Now* button (Figure 2 - 2) and/or the *Explore Enterprise Now *button (Figure 2 - 9) to learn more about [Xray Enterprise](https://www.getxray.app/xray-enterprise).
> - View the list of projects, and their respective attachments' information (Figure 2 - 7).
> - Use the [search](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784) bar (Figure 2 - 6) to find attachments, and [sort](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784) them by project, size, file format, and date of modification (Figure 2 - 8).
> - Click the *Actions* button (Figure 2 - 13) to:
> - [*Open entity*](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784) (Figure 2 - 11).
> - *[Delete](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784)*[ the attachment](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565784) (Figure 2 - 12).
### Refreshing Storage Usage
> Macro (ui-steps)
>
> > Macro (legacy-content)
>
> > Macro (legacy-content)
>
> > Macro (legacy-content)
>
> > ℹ️ - Due to platform constraints and performance, the refresh option is time-gated so as not to allow multiple or single-user abuse of this feature. The remaining time will be displayed until a new refresh is possible.
> > ℹ️ - Refreshing your storage will permanently delete any previously generated **CSV documents** and **ZIP files** containing attachments from the previous **seven days**.
### Searching and Filtering
To improve attachment management, on the attachments' list (Figure 2 - 7) you may use:
#### Search
A search bar (Figure 3 - 1) is provided to quickly search for an attachment's name. Write there the name of the attachment you want to find and press *Enter* to see the results matching your search (Figure 3 - 2).
#### **Filters**
Several filters are provided to narrow down the results (Figure 4).
Click each dropdown to see their usage options:
- *Project* (Figure 4 - 1) - find and select projects.
- *Size* (Figure 4 - 2) - filter by attachment size range.
- *File format* (Figure 4 - 3) - filter by file format grouped by types (Documents, Images, Videos, Other).
- *Date modified* (Figure 4 - 4) - filter by date modified (Today, Between, Within the last X Days/Weeks/Months/Years).
> ℹ️ The status bar is updated according to the selected filters. For example, if you filter by a project, the status bar will show only that project's storage usage. The usage breakdown by file type, displayed below the status bar, is also affected by the selected filters.
### Actions
The *Actions* button (Figure 2 - 13) allows you to execute several operations:
#### Downloading Attachment(s)
You can download multiple or all attachments as a `ZIP` file by selecting the attachments (Figure 5 - 1) and on the actions button selecting the *Download* option (Figure 5 - 2). The file will be available for **seven days,** or until the storage is refreshed (after which it will be removed).
Once the files are ready to download, click the *Download* attachments option (Figure 6 - 1). You will get the files instantaneously on your machine.
#### Exporting Attachment(s) Details
If you prefer to extract attachment details instead of downloading the files, you can use the *Export to CSV* button (Figure 7 - 1). This will generate a `CSV` file containing attachment details, following the same filters and order applied on your page.
Before generating the file, a modal will open, prompting you to define a delimiter character to ensure easy handling of the CSV (Figure 8 - 1). The CSV file will include the following details: **Project Key, File Name, Author, Date Modified, and Size.** Once you're ready, click the *Export* button (Figure 8 - 1). You will get the file instantaneously on your machine.
The file will be available for **seven days** via the *Download CSV report* option (Figure 9 - 1) or until the Storage Page is refreshed. If no attachments are available on the Storage Page, the *Export to CSV* button (Figure 9 - 2) will be disabled.
#### Opening Entity
When opening the entity (Figure 2 - 11), you can check the exact Xray Issue Type (Test, Test plan, Test Set, Test Execution) where the attachment is.
#### Deleting Attachment(s)
There are two ways for you to remove attachments:
- Click the *Delete* button (Figure 2 - 12) to delete the corresponding attachment. This will open a modal for you to confirm the removal of that single attachment.
- Delete in bulk (Figure 10) - you can also delete several attachments at once by selecting them using the project selecting box (Figure 10 - 1). There, you can choose *All*, *Current Space* and/or *None*. You can also select multiple project attachments by checking the box on the corresponding project (Figure 10 - 2). Then, click the *Actions* button and select *Delete* (Figure 10 - 3). This will open a modal for you to confirm the removal of those attachments.
# Learn more
- [Storage](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565773)
- [Tips for Managing your Xray Storage](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565968)
Support/Troubleshooting
If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44577312).