---
title: "Space Settings: Re-Indexing"
canonical: "https://docs.getxray.app/space/XRAYCLOUD/44568022/Space%20Settings%3A%20Re-Indexing"
format: markdown
---
> Macro (toc)

  
Xray Cloud uses entities (Jira Work Items) that are managed and hosted directly by Jira Cloud.

It also uses its own database and support infrastructure, which are hosted in properly secured cloud vendors. 

This means that Xray Cloud and Jira Cloud need to communicate using secure APIs (e.g., for obtaining Work Items, to be notified upon changes on some Work Items). 

However, due to connection/networking issues or simply because you have disabled Xray for some time, the Xray Cloud database may be out-of-synch and you may need to enforce a synchronization, which we call "Space re-indexing". 

When out-of-synch issues are detected when using Xray, a warning message will be display. You as the user can then take action to resolve it. If a full Space re-index is required, the warning message will provide a link to the Space settings so you can perform the operation.  


![image](media://ca16e947-f5c1-4a05-b178-d2507e968284)

![image](media://196af6f0-5501-4720-8a68-b4e07b514c1a)

  


> ℹ️ **Please note**
> ℹ️ 
> ℹ️ The way apps are deployed and run on the Cloud follows a different approach from the Jira Server, due to the way the Jira Cloud architecture was designed by Atlassian.
> ℹ️ 
> ℹ️ On the Jira Server, apps such as Xray run directly in the web container of Jira. On the other hand, the Cloud apps must run outside of the Jira Cloud infrastructure and must use secure APIs in order to interact with Jira.

  
Force a re-index

A re-index can be enforced from **Re-Indexing** section of the Space settings. This operation may take some time, depending on the size of your Space.

![image](media://5b5ec41f-bccf-4ce7-b43e-c6440c8805ac)


## Cancel an ongoing re-index

An ongoing re-index may be canceled. However, this operation actually interrupts the re-index, which may leave some data partially indexed or completely unindexed at all.

![image](media://b3044e0e-50da-4af3-9116-41c7ed74133e)