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title: "Exporting Attachments"
canonical: "https://docs.getxray.app/space/XRAYCLOUD/44570618/Exporting%20Attachments"
format: markdown
---
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# Introduction

The [Document Generator](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565169) allows you to configure the export of an attachment at the Template level. You can determine<span style="color: #172b4d"> which Templates you want with the attachments included.</span>

> ⚠️ This feature is only available for **[single-Issue exporting](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44565173)** and when the output format is set to **DOCX**,** PDF, **or** PDF/A**.

# Operations

## Exporting an Attachment

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> > ⚠️ The Templates downloaded from the [Template Store](https://store.getxporter.app/), by default, will disable the attachments.
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> > ⚠️ If you want to enable the attachments at any time, just edit the Template.

## Opening an Attachment 

- When exporting a Template with the DOCX extension and attachments, the generated document will include the attachments at the end of the file.
- To open an attachment, click its corresponding file (Figure 3).

![Figure 3 - Open](media://fc918aba-2225-4590-9781-f951d1a006da)

> ❌ <span style="color: #0d0d0d">This feature is not supported by Mac Office due to its lack of support for object linking and embedding (OLE).</span>


<details>
<summary>Support/Troubleshooting</summary>

If you have questions or technical issues, please [contact the Support team via the Customer Portal (Jira service management)](https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2%2Fcreate%2F28) or [send us a message using the in-app chat](https://getxraydocs.atlassian.net/wiki/spaces/XRAYCLOUD/pages/44577312).
</details>