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title: "Xray Usage Optimization"
canonical: "https://docs.getxray.app/space/XRAYCLOUD/74354453/Xray%20Usage%20Optimization"
format: markdown
---
Troubleshooting Xray Anti-patterns If you're encountering storage issues, we recommend reaching out to our Support team for assistance:   Support  Portal . However, below are some common questions and answers that may help you troubleshoot on your own: Why do I see two question marks ("??") in my Storage table? Why am I seeing an incorrect entry date for my attachments? When can I use the "Refresh Storage Usage" button again? Why is the "Refresh Storage Usage" button greyed out ?