Overview

The e-commerce industry has grown exponentially, with retail e-commerce sales worldwide expected to reach $8 trillion by 2027 (from $5.7 trillion in 2023). According to Nasdaq, by 2040, it is estimated that 95% of purchases will be made online.

At the same time, new technologies, like the Internet of Things and augmented reality, and new expectations, like single-click instant payment transactions, have also added numerous challenges for e-commerce businesses. 

Here are some of the most risky areas that e-commerce customers care about:

• Functionality
• Accessibility
• Performance
• Cybersecurity

In this article, we will take on the role of a large retailer developing a B2C e-commerce platform. We will analyze these key risks and show how they can be mitigated with the Xray tools.