Problem
Sometimes Jira instances are cross-borders and the validation of a user is done in a server far from request origin.
For instance, let's say a user from Israel is trying to import results, one by one, thus re-authenticating at each request.
Jira is connected to two Active Directory servers: one local, and one based in the U.S.
The order of our user directories is configured as follows:
1. U.S based Active Directory
2. Local Active Directory
3. Jira internal
Each request will have an extra latency due to the authentication being done in a distant server.
There are 2 solutions:
1 - Group Xray requests similar request into one, thus having only one connection to authenticate
2 - Change order of authentication. In this specific example, it would look like
Changing the order to the following:
1. Jira internal
2. Local Active Directory
3. U.S based Active directory