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Section

In-App Chat Support

Starting Xray version 1.1.8x-4.001.000, new customers, and customers that renewed their licenses, can use the In-App Chat Support feature.


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With In-App Chat Support, you can:

  • Have the same support as with In-App Support (Contact Support Team via Service Desk)
  • Additionally, in the Xray Product Support page, you will have access to a chat window that gives you:
    • Access directly Xray online Documentation,
    • A searchable set of Product Documentation and Support Knowledge Base articles, where you can find answers to your questions (you can rate the usefulness of those articles),
    • A messenger that allows you to put questions to our bot, and in case you don’t get a satisfactory answer, you’ll talk live with one of our support agents. You can also rate the support given in this messenger.

Learn more about In-App Chat Support at: In-App Chat Support..


Community Resources

We encourage all kind of contributions. 

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