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Table of Contents

What is SEN?

SEN stands for Support Entitlement Number that identifies the product A SEN identifies the product you are talking and helps us know what support you need and if it's still available.
A valid SEN is always needed, for support purposes about our products.

Where is Xray Server SEN?

Go to Jira Administration → Manage apps → Manage apps and If you are using on the Server, you are able to find this by going to Jira Administration → Add-ons → Manage-Addons and click over the product:
XRAY:
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Where is Xporter Server SEN?

Go to Jira Administration → Manage apps → Manage apps and click over the product:

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Where is Xray Cloud SEN?

Go to Settings → Apps → Manage apps and click over the product:

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Where is Xporter Cloud SEN?

Go to Settings → Apps → the Cloud, you need to go to Settings → Apps → Manage apps and click over the product:XRAY:

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Where is XEA (Xray Exploratory App) Cloud EN?

  • If you are subscribing a Free account, you can find your EN under your profile (Go to your avatar and click My Profile):

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  • If you are subscribing a paid account, you can find your EN in the About Workspace (click the gear icon in the top-right corner) of the Shared Workspace of that account:

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