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When migrating Xray from a Jira Server/Data Center to the Cloud using JCMA (Jira Cloud Migration Assistant), it's essential to understand the impact of using S3 storage for attachments.

Key Considerations

  • Xray and S3 Storage: Xray versions below 7.12.0 do not support Amazon S3 for attachment storage. So, if you migrate to the Cloud with a version below 7.12.0, you will encounter issues with attachments stored in S3.

  • Migration Behavior:

    • Attachments Created Before S3 Configuration: Any attachments created before the client configured S3 storage have been moved to S3. Since Xray cannot access attachments stored on S3, the Xray migration will not find these attachments.

    • Attachments Created After S3 Configuration: Attachments created after the client configured S3 storage behave differently. In these cases, Xray (by chance) can access and migrate the attachments.

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