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Do you need help with the Xray Exploratory App? Please don't hesitate to contact us.

Contact Support Team via Service Desk (also accessible by going to the Help menu and select Online Support)
Check the open issues in our Public Issue Tracker file

Note
When you contact our Support Team via Service Desk, you need to identify your subscription by the EN - Entitlement Number as follows: If you are subscribing to a Free account, you can find your EN under your profile (Go to your avatar and click My Profile): If you are subscribing to a paid account, you can find your EN in the About Workspace (click the gear icon in the top-right corner) of the Shared Workspace of that account:

Note

When you contact our Support Team via Service Desk, you need to identify your subscription by the EN - Entitlement Number as follows:

If you are subscribing to a Free account, you can find your EN under your profile (Go to your avatar and click My Profile):

If you are subscribing to a paid account, you can find your EN in the About Workspace (click the gear icon in the top-right corner) of the Shared Workspace of that account: