Upgrade Notes
Upgrading Xray to 7
Downgrading from Xray 7
Release highlights
In-App Chat Support
With In-App Chat Support, you can:
- Have the same support as with In-App Support (Contact Support Team via Service Desk)
- Additionally, in the Xray Product Support page, you will have access to a chat window that gives you:
- Access directly Xray online Documentation,
- A searchable set of Product Documentation and Support Knowledge Base articles, where you can find answers to your questions (you can rate the usefulness of those articles),
- A messenger that allows you to put questions to our bot, and in case you don’t get a satisfactory answer, you’ll talk live with one of our support agents. You can also rate the support given in this messenger.
In-App Chat Support is available for Xray Standard new customers, and customers that renewed their licenses, starting 17th July.
If you want to learn more about In-App Chat Support, please visit our documentation page here.
Just one more, yet important, thing...
Documentation is always important, and sometimes you may miss it.
This time we added some articles showing how to take advantage of Jira built-in automation capabilities. Examples include the integration with the popular MS Teams and Slack communication tools to share test results; but there's more!
We also include tutorials to show how to migrate from other test management tools, to foster adoption of Xray in your teams.
Here's a summary of all the relevant articles that we've added and updated recently:
- Integrations
- Integration with Microsoft Teams
- Integration with Slack
- Integration with Automation for Jira (additional use cases!)
- Tutorials, Tips, and Tricks
All New Features and Bug Fixes in this release