Problem: Are you trying to create Defects directly from a Test Run and getting the error below?
“Error: The content resolver threw the following error:
Unable to retrieve addon module URL. Please check your specified module key.“
If this is the case, please follow the steps below:
- Go to Jira Settings >> Manage Apps >> go to Xray license details
- Check if you have a token.
- If yes, please remove it since it prevents the actual license from kicking in. Just click on the pencil button and remove the token.
- If some Update button becomes available, just update the app to guarantee all new functionalities and Bug fixes.