This documentation will help you confirm whether your Xray migration is progressing or has completed. There are two main ways to check the status and outcome of the migration:

If you have any questions or doubts, please contact the Xray Support team! 

1. Via the Xray Cloud UI

You can review the migration status and details directly from the Xray Cloud interface:

  • Navigate to Jira Cloud > Settings > Apps > Xray > Migrations

  • Click the icon next to your migration entry to open detailed logs

This section provides insight into:

  • What data was successfully migrated

  • If any issues occurred, and where

  • The overall status of the migration (e.g., completed, in progress, failed)

2. From the Jira Support.zip (Server/Data Center side)

You can also validate migration activity using the log files collected in the Support.zip from your Server or Data Center Jira:

  • Extract the support.zip and look into the log/atlassian-jira.log file

Xray migration started:

2028-03-14 20:28:55,626+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.cloud.listener.XrayCloudMigrationListener] onStartAppMigration

Starting to migrate the settings

2024-03-14 20:30:00,395+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.SettingsMigrationService] Starting Global and Project Settings migration

Finished the migration of the settings.

2024-03-14 20:30:05,808+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.SettingsMigrationService] Finish Global and Project Settings migration  Took: 00 Day 00 Hour 00 Minute 04 Second 4680 Millisecond

Start the migration of the Xray attachments.

2024-03-14 20:30:05,808+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.AttachmentMigrationService] Starting Attachments migration

Finished the Xray attachments migration. 

2024-03-16 00:31:04,714+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.AttachmentMigrationService] Finish Attachments migration  Took: 01 Day 28 Hour 1680 Minute 100858 Second 100858161 Millisecond

 Started the Param List migration. 

2024-03-16 00:31:04,715+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.ParamListMigrationService] Starting Param List migration

Finished this migration.

2024-03-16 00:31:05,591+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.ParamListMigrationService] Finish Param List migration  Took: 00 Day 00 Hour 00 Minute 00 Second 875 Millisecond

Then, start the test migrations.

2024-03-16 00:31:05,591+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.TestMigrationService] Starting Tests migration

Finished the test migrations. 

2024-03-16 00:52:22,378+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.TestMigrationService] Finish Tests migration  Took: 00 Day 00 Hour 21 Minute 1275 Second 1275957 Millisecond

Then started the data set migration. 

2024-03-16 00:52:22,378+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.DatasetMigrationService] Starting Dataset migration

Finished the dataset migration.

2024-03-16 00:52:40,266+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.DatasetMigrationService] Finished Dataset migration  Took: 00 Day 00 Hour 00 Minute 16 Second 16202 Millisecond

Started the test set migration

2024-03-16 00:52:40,266+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.TestSetMigrationService] Starting Test Sets migration

 Finished the data test set migration

2024-03-16 00:53:06,087+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.TestSetMigrationService] Finish Test Sets migration a Took: 00 Day 00 Hour 00 Minute 25 Second 25146 Millisecond

Started the precondition migrations

2024-03-16 00:53:06,087+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.appmigration.service.PreConditionMigrationService] Starting PreConditions migration

Finished the precondition migration

2024-03-16 00:53:27,870+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.PreConditionMigrationService] Finish PreConditions migration Took: 00 Day 00 Hour 00 Minute 21 Second 21154 Millisecond

Starting the test plan migration

2024-03-16 00:53:27,870+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestPlanMigrationService] Starting Test Plans migration

Finished the test plan migration:

2024-03-16 00:54:05,805+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestPlanMigrationService] Finish Test Plans migration  Took: 00 Day 00 Hour 00 Minute 37 Second 37315 Millisecond

Started the test execution migration:

2024-03-16 00:54:05,805+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestExecutionMigrationService] Starting Test Executions migration

Finished the test execution: 

2024-03-16 01:00:21,186+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestExecutionMigrationService] Finish Test Executions migration Took: 00 Day 00 Hour 06 Minute 374 Second 374628 Millisecond

Started the Test Repository migration:

2024-03-16 01:00:21,186+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRepositoryMigrationService] Starting Test Repository Boards migration

Finished the test repository migration:

2028-03-16 01:01:04,237+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRepositoryMigrationService] Finish Test Repository Boards migration  Took: 00 Day 00 Hour 00 Minute 42 Second 42404 Millisecond

Started the test plan board migration:

2028-03-16 01:01:04,237+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestPlanBoardMigrationService] Starting Test Plan Boards migration

Finished the test plan board migration:

2024-03-16 01:01:09,067+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestPlanBoardMigrationService] Finish Test Plan Boards migration

Started the test run migration:

2028-03-16 01:01:09,069+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunMigrationService] Starting Test Runs migration

Finished the test run migration:

2028-03-16 05:32:53,801+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunMigrationService] Finish Test Runs migration

Starting the test run interaction migrations:

2028-03-16 05:32:53,801+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunIterationMigrationService] Starting Test Run Iterations migration

Finished the test run of the interaction migration:

2024-03-16 05:36:28,836+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunIterationMigrationService] Finished Test Run Iterations migration

Started Interaction steps migration:

2024-03-16 05:36:28,837+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.IterationStepMigrationService] Starting Iteration Steps migration

Finished the Interaction steps migration

2024-03-16 05:52:01,467+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.IterationStepMigrationService] Finished Iteration Steps migration  Took: 00 Day 00 Hour 15 Minute 931 Second 931614 Millisecond

Started the Test run activities migrations 

2024-03-16 05:52:01,467+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunActivityMigrationService] Starting Test Run Activities migration

Finished the Test run activities migrations:

2024-03-16 06:17:55,245+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.TestRunActivityMigrationService] Finish Test Run Activities migration  Took: 00 Day 00 Hour 25 Minute 1553 Second 1553087 Millisecond

Started the Issue History migration:

2024-03-16 06:17:55,245+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.IssueHistoryMigrationService] Starting Issue History migration

Finished the Issue History migration:

2024-03-16 06:22:29,531+0000 Caesium-1-2 WARN ServiceRunner [c.x.r.appmigration.service.IssueHistoryMigrationService] Finished Issue History Migration  Took: 00 Day 00 Hour 04 Minute 273 Second 273642 Millisecond

Then, the Xray migration was completed:

2024-03-16 06:22:30,116+0000 Caesium-1-2 WARN ServiceRunner     [c.x.raven.util.XrayCloudMigrationUtil] Exporting Manifest
2024-03-16 06:22:30,504+0000 Caesium-1-2 WARN ServiceRunner     [c.x.raven.util.XrayCloudMigrationUtil] Finished exporting Manifest
2024-03-16 06:22:31,468+0000 Caesium-1-2 WARN ServiceRunner     [c.x.raven.util.XrayCloudMigrationUtil] Exporting Manifest
2024-03-16 06:22:31,922+0000 Caesium-1-2 WARN ServiceRunner     [c.x.raven.util.XrayCloudMigrationUtil] Finished exporting Manifest
2024-03-16 06:22:31,923+0000 Caesium-1-2 WARN ServiceRunner     [c.x.r.cloud.listener.XrayCloudMigrationListener] Finished Migration cleanup