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1. Go to your project -> Project Settings -> Issue types
   
   
   
2. Button Actions -> Edit issue types
   
   
   
   
3. Remove all the Xray Issue Types -> Save
   
   
   
   
4. Go back to your Project -> Project Settings -> Button Actions - Add Xray Issue Types
   
   
   1. If you don't see the option "Add Xray Issue Types", make sure that the user belongs to a group that is allowed to "Add Xray Issue Types". Check this on "Miscellaneous" menu of Xray configuration.
      
      

Solution 3

Go to your project -> Project Settings -> Fields -> Button Actions - Edit fields

• On the Field configuration where the Issue type Test belongs, check if some of these custom fields is hidden
  • Test Type
  • Cucumber Test Type
  • Cucumber Scenario
  • Generic Test Definition
  • Manual Test Steps
• If some of these custom fields is hidden, please click on Show
  • Example for the custom field "Cucumber Test Type"Image Added

Solution 4

Go to Jira Administration Image Added -> Issues -> Fields - Custom Fields

For the custom fields described on the Solution 3, check if all of these custom fields are associated with the Issue type Test and applied to a Global Context

Example for the custom field Cucumber Test Type

• Search for the each custom field and click on Configure
• Image Added
• Click on the link - Edit Configuration
• Check if this custom field is associated with the issue type Test and if it's applied in a Global Context
• Example: Image Added

Link for related documentation

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