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In this page, the administrator can check the configuration status of Xray. When Xray is installed or enabled, some several configuration steps are followed in order to create Jira entities such as issue types, custom fields and issue link types. This page verifies if all these entities are present in Jira.

The Heal Health Check can have 3 one of three statuses:

  1. OK - If all Xray entities are configured correctly.
  2. Warning - There are some non-critical entities (e.g., issue link types, custom fields) that were not created in Jira or that are were not configured correctly in Xray
  3. Critical - There are some critical entities (e.g., issue types) that were not created in Jira or that are were not configured correctly in Xray

If the health check status is Warning, the Xray web panels will continue to work as expected, but some features will not be possible to use available (e.g., if there is a missing issue link type, users won't be able to create links between the Requirement and Test issues).

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The solution for this is re-installing the app. If the error continuespersists,  Jira the Jira administrators need to contact Xray support so that we can help find the cause for of the invalid configuration.

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Info

This page will not check for problems related to inconsistent information in Xray issues such as invalid test status, coverage status or entity properties. For these inconsistency problems, you must reindex the affected projects using the Reindex project page.