Problem 

In either a Test case or a Pre-Condition, the Test Details or the Pre-Condition Details custom fields are not shown, and instead, it shows the error message below:

The following solutions are applicable to solve your issue in the Test or the Pre-Condition Issue Types:

Solution 1

1. Go to the Project Settings, Screens, and edit the screens;
2. Choose the Screen Scheme for the Test/Pre-Condition issue type;
3. Edit the default screen of the scheme and make sure that it has the following configuration:
   
   
   
   

Solution 2

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Solution 3

Go to your project -> Project Settings -> Fields -> Button Actions - Edit fields

• On the Field configuration where associated with the Issue type Test belongsor Pre-Condition, check if some of these custom fields is hiddenare hidden for the respective Issue Types:
  • Test Type
  • Cucumber Test Type
  • Cucumber Scenario
  • Generic Test Definition
  • Manual Test Steps
  • Conditions
  • Pre-Condition Type
• If some of these custom fields is are hidden, please click on "Show".

(Example for the custom field "Cucumber Test Type")

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Solution

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3

Go to Jira Administration  -> Issues -> Fields - Custom Fields.

For all the custom fields described on the in Solution 32, check if all of these custom fields are respectively associated with the Issue type Test Test or Pre-Condition Issue Type and applied to a Global Context.

Example for the custom field Cucumber Test Type

• Search for each of the each already mentioned custom field fields and click on Configure:

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• Click on the link - Edit Configuration;
• Check if this custom field is associated with the issue type Test and if it's applied in a Global Context.

(Example

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Link for related documentation

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