Please note

If your Jira Cloud UI layout looks like the following screenshot, then it means you're using the "old" Jira UI. You need to switch on the new layout, which you can do in your profile on the top-right side corner.

EAP Installation

Manual Installation

If you are entitled to the EAP, please perform the following steps in order to manually install Xray in your cloud instance:

Go into the Administration section of JIRA by choosing Settings => Add-ons => Manage Add-ons
Click on "Settings" and enable "private listings"
Select option Upload Add-on and enter the URL provided to you by the Xray team
After the Xray app is installed, you must configure the token provided by Xpand IT on the Manage add-ons page.
Enjoy