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titleTable of Contents

Table of Contents

Introduction

Since Xray Since Xray Cloud 1.1.80-3.006.000 users are able to , you can receive Xray notifications such as Product Announcements, Release Updates, and others.

Checking notifications

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in-app notifications to stay up to date with the latest versions, features, and other product information.

These notifications are visible only on the Xray Testing Board, Xray Test Reports, Test Case Importer, and Xray Admin screens.

You can enable or disable these notifications in two ways: via the user menu or on the Xray Features screen.

Enabling and Disabling Notifications

User Menu

UI Steps
UI Step

On your Jira Cloud instance, click your user profile icon (Figure 1 - 1). The user menu will open (Figure 1).

Figure 1 - User menuImage Added

Figure 1 - User menu

UI Step

On the user menu, select the Xray Notification Settings option (Figure 1 - 2). The Xray Notifications Settings screen will open.

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On the Xray Notifications Settings screen, use the Xray Notifications toggle (Figure 1 - 3) to enable/disable the Xray in-app notifications in the entire Jira Cloud instance.

You can also enable/disable only specific Upgrade and Information notifications (Figure 1 - 4).

Info

Enabling or disabling any of these options takes effect immediately, and you will begin receiving notifications right away.

Xray Features Screen

UI Steps
UI Step

On your Jira Cloud instance, click the Settings button/gear icon (Figure 2 - 1) and then select Apps (Figure 2 - 2). A left-side menu will open (Figure 2 - 3).

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Figure 2 - Apps

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On the left-side menu, click Features (Figure 2 - 3). The Xray Features screen will open (Figure 3).

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Go to Notifications, and use the toggle (Figure 3 - 1) to enable/disable the Xray in-app notifications in the entire Jira Cloud instance.

Figure 3 - FeaturesImage Added

Figure 3 - Features

Info

Enabling or disabling this option takes effect immediately, and you will begin receiving notifications right away.


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titleSupport/Troubleshooting

If you have questions or technical issues, please contact the Support team via the Customer Portal (Jira service management) or send us a message using the in-app chat.

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Here is an example of the notifications history widget:

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Info

Notifications will be only visible at "Xray Testing Board", "Xray Test Reports", "Test Case Importer", and "Xray Admin" pages.

Enabling and Disabling notifications

"Xray Notification Settings" page is accessible from your user profile menu. You can turn notifications "on" and "off" globally (first toggle in the image below) or select Upgrade/Information notification types (the second and third toggles in the image below).

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Notifications history

Also, on the Xray Notification Settings page, it is possible to access the notifications history that displays all the notifications that were received (see the image below for an example of the notifications history on a standalone page). You can search the contents and filter by the notification types (Information, Upgrade)

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