[Xray] The migration from Server to Cloud has failed completely, how can I fixed it?

Please take a moment, and be sure you have run through our documentation and completed the steps needed before migration. It's blocker to make sure you've ran the preflight checks.

If the problem persists, please contact support using the "Migration Technical Support" and filling out all the relevant data.

See more Frequently Asked Question about Migration from Server to Cloud: 

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  [Xray] I get the error “The following projects don't have the required permissions (Browse Projects and Edit Issues must be granted to any logged-in user)" what should I do? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • permissions-schemes
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  [Xray] Templates for migrating Tests from Cloud to Server/Server to Cloud (Product Support Knowledge Base)

  • kb-how-to-article
  • xray
  • document_generator
  • migration_cloud_datacenter
  • migration_server_cloud
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  [Xray] The migration from Server to Cloud has failed completely, how can I fixed it? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] Can older data create errors during migration from Server to Cloud? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] Can a migration from Server to Cloud fail due to a missing atlassian-addons-project-access on security level? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
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  [Xray] Can I continue to create tests, test plans, test executions or any other Xray entity  while doing a migration from Server to Cloud? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
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  [Xray] Can I do a migration from Server to Cloud without a valid license? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] Can custom fields block migration from Server to Cloud? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] How should I do my migration from Jira Server to Jira Cloud? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] I have a trial license, can I migrate to cloud? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • licensing
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  [Xray] The project was migrated into Jira, but Xray data was not migrated? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
  • permissions-schemes
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  [Xray] My migration failed, could that be related with the fact that there was data change during the process? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
• Page:
  [Xray] After migrating from Server to Cloud, some issue links are missing, how can I correct it? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • issue_link
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  [Xray] Is there any previous steps needed to perform a successful migration? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • xray
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  [Xray] Do I need to upgrade Xray? Which version do I need to upgrade? (Product Support Knowledge Base)

  • faqs
  • migration_server_cloud
  • upgrade
  • version_product