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Product Support Knowledge Base
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Title:
Product Support Knowledge Base
Author:
Unknown User (mjbm)
Jan 14, 2019
Last Changed by:
viana
Mar 01, 2024
Tiny Link:
(useful for email)
https://docs.getxray.app/x/5_E1Ag
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Children (187)
Page:
[Xray] Why do I see Bugs/Defects in the Requirements column in Xray Reports?
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[Xray] What is a Test in Xray?
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[Xray] How to create another Test Status
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[Xray] How can I set a Test as PASS even if one of the steps failed - and keep that information?
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[Xray] I get the error “The following projects don't have the required permissions (Browse Projects and Edit Issues must be granted to any logged-in user)" what should I do?
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[Xray] How to create a use a parameterized project in Jenkins
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[Xray] I have a trial license, can I migrate to cloud?
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[Xray] Can't see the Execute → With Sub-Test Execution option in a Requirement issue?
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[Xray] How to install and configure Xray for JIRA Jenkins Plugin
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[Xray] Traceability report does not filter the Requirements
Show all...
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[Xray] Using the Jenkins task to export cucumber feature files, the directory is not being created in the Jenkins workspace and the feature files are not being exported
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[Xray] How to disable changes to a specific issue?
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[Xray] My migration failed, could that be related with the fact that there was data change during the process?
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[Xray] The project was migrated into Jira, but Xray data was not migrated?
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[Xray] Templates for migrating Tests from Cloud to Server/Server to Cloud
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[Xray] Can I migrate only some Xray projects? Or do I need to migrate all at once?
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[Xray] How much time does a migration from Xray Server to Xray Cloud takes?
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[Xray] My license on Server is no longer valid can I migrate to Cloud?
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[Xray] The migration from Server to Cloud has failed completely, how can I fixed it?
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[Xray] After migrating from Server to Cloud, some issue links are missing, how can I correct it?
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[Xray] Do I need an Xray License both on Server and Cloud?
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[Xray] Server-Cloud migration, what to expect!
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[Xray] Is there any previous steps needed to perform a successful migration?
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[Xray] TDD vs ATDD
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[Xray] Xray's features for handling Root Cause Analysis
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[Xray] Do I need to upgrade Xray? Which version do I need to upgrade?
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[Xray] Import API fails to import results
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[Xray] Federated Environments and Jira Federation
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[Xray] What is a Test Plan? Why should I use a Test Plan?
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[Xray] Import via Test Case Importer, Test Step attachment whose name contains spaces
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[Xray] Testing Framework support recommendation
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[Xray] Export from Cloud to Data Center
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[Xray Server] How do I get started with Xray?
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[Xray Server] Pre-Condition "Condition" does not update
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[Xray Server] Fields is missing on Test Case Importer
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[Xray Server] Requirements are not being diplayed in Requirement Coverage Charts
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[Xray Server] How to create an execution in a Test Plan with specific Tests
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[Xray Server] How to get an issue ID?
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[Xray Server] Cannot import Test Run result, custom field is required
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[Xray Server] Cannot resolve collation conflict error message in log
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[Xray Server] Error 404 page not found
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[Xray Server] Gadgets with wrong label values (gadget.common.field)
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[Xray Server] Xray does not enable
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[Xray Server] How to Reset TestRunStatus in bulk
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[Xray Server] Error when importing test cases with Xray Test Case Importer
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[Xray Server] Generic Test Definition not rendering markup
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[Xray Server] After changing name of fixVersion, the Requirement Status is wrong.
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[Xray Server] Requirement is not being covered by the linked Tests
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[Xray Server] Problems loading Xray gadgets on Confluence?
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[Xray Server] Why I can't see my issue type as a Requirement (with Test Coverage and linked Tests)?
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[Xray Server] Why doesn't TestRunStatus show me the status of my last run?
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[Xray Server] Why I can't see Xray issue types in my project
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[Xray Server] I delete "Start Date" and "End Date" custom fields, and now I can't use Xray Reports
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[Xray Server] Empty Traceability Report with "No matched requirements found."
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[Xray Server] When we want to import cucumber results and others informations.
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[Xray Server] Failed to connect to HP QC/ALM
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[Xray Server] Automation and creating Test Executions on Xray using Rest API response times are very slow
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[Xray Server] Cannot change Xray Issues Type directly on the Issue
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[Xray Server] Requirement Status field is being populated automatically with a certain Version
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[Xray Server] Triggering automation from Xray
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[Xray Server] Overall Execution Status with wrong results
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[Xray Server] How to Increase REST query limit
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[Xray Server] Error "com.xpandit.plugins.xray:view-issue-testplan-tests-section"
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[Xray Server] How to add Tests to a Structure
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[Xray Server] Troubleshooting Quick Tips for Confluence Integration
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[Xray Server] How to import Test Status using JUnit Automated Tests
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[Xray Server] How to import a large Execution Results file manually through the UI
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[Xray Server] Best procedure to delete Xray
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[Xray Server] Unable to ugrade Xray add-on
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[Xray Server] How to completely delete Test Environments from Xray on a Jira instance
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[Xray Server] Warning "raven-license.warning.evaluation.label" appears
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[Xray Server] How to set different status for the same Test and affect differently the Requirements associated
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[Xray Server] No permissions to execute Test Executions
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[Xray Server] How to use "Epic - Story relation as a Requirement" option
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[Xray Server] Import Cucumber execution results throws an error
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[Xray Server] External Issue ID warning message after importing Tests with Xray Test Case Importer
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[Xray Server] Reduce AO_8B1069_REQ_STATUS_ENTITY size
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[Xray Server] Tests linked to Test Execution do not show when creating Test Execution from Test Plan
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[Xray Server] Cucumber Test language settings
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[Xray Server] How to set a date in a multipart import
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[Xray Server] How to remove an undesired test type?
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[Xray Server] When I create a Test from the Requirement, the Test does not appear in Test Coverage
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[Xray Server] Tests duplicated instead of updating existing issue
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[Xray Server] REST API version 2.0 is returning permission error
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[Xray Server] Timeout when loading a list of Tests
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[Xray Server] How to use timebomb licenses in Xray
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[Xray Server] How to set the Reporter or Assignee in a multipart import
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[Xray Server] Wrong Execution Result is taken over to Requirement Status
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[Xray Server] Error Admin.error.exception.com.atlasian.jira.exception.issuefieldcharacterlimitexcededexception.
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[Xray Server] Test Plan Board Filters Missing
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[Xray Server] Cloning an Execution with over 100 Test Cases Linked
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[Xray Server] Test Plan Board counters not correctly updated
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[Xray Server] How to import feature files and associate to Test Sets
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[Xray Server] Which Xray changes require a Jira re-index?
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[Xray Server] Xray Custom Fields Not Configured
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[Xray Server] Manual and Automated test variant
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[Xray Server] How do I execute a Test?
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[Xray Server/Data Center] Xray's Default Screens and Screen Scheme
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[Xray Data Center] Manage Add-Ons screen displays warning about unsubscribed Xray
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[Xray DataCenter] RequirementStatusCount cannot be cast
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[Xray Cloud] How to use REST API with Xray for Jira Cloud
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[Xray Cloud] Can't generate API Keys (no user found)
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[Xray Cloud] Why I can't see my issue type as a Requirement (with Test Coverage and linked Tests)?
Page:
[Xray Cloud] How to export Xray information using Insomnia
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[Xray Cloud] Issues with viewing the Test details
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[Xray Cloud] "Closed" Defects still appear as "Open" in Xray's Built-in Reports
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[Xray Cloud] Tests duplicated instead of updating existing issue
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[Xray Cloud] Test Organization Tips
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[Xray Cloud] Unable to access Testing Board in some Project? Do you see the error "Something's gone wrong"?
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[Xray Cloud] How to remove any Xray Issue Type from your Boards
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[Xray Cloud] How to get the IssueID to use on Rest API requests?
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[Xray Cloud] Test Case Import returns error "It is not on the appropriate screen, or unknown"
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[Xray Cloud] Rest API Limit
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[Xray Cloud] How do I get started with Xray?
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[Xray Cloud] Xray Default Issue Type Screens missing
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[Xray Cloud] How to see more than 100 Tests in a Test Execution via GraphQL
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[Xray Cloud] Requirement is UNCOVERED
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[Xray Cloud] No permissions to execute Test Executions
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[Xray Cloud] How to hide the Backlog
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[Xray Cloud] Error Creating/Saving Step - Request failed with status code 404
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[Xray Cloud] Error detected in Health Check
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[Xray Cloud] How to re-install Xray
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[Xray Cloud] The Jira Cloud instance URL was changed and Xray is not working
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[Xray Cloud] How to include a GraphQL function in a CURL request
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[Xray Cloud] Migrating Xray Data Between two different Instances
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[Xray Cloud] How to migrate Zephyr Squad Tests to Xray
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[Xray Cloud] How to configure credentials in Jenkins
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[Xray Cloud] When accessing the Test Case Importer you get the error "Something's gone wrong"
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[Xray Cloud] Why is there a difference in Xray version numbers?
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[Xray Cloud] Why can't I see the Test Details after Cloning a Test case?
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[Xray Cloud] Triggering automation from Xray
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[Xporter/DocGen] Repeated text in for issues
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[Xporter] Call the Custom Field from it's Id
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[Xporter] Convert milliseconds to duration (days, hours, minutes and seconds)
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[Xporter] How to align the table content with headers
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[Xporter] How to create a chart with created vs resolved Issues?
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[Xporter] How to export the Last Month fullname
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[Xporter] How to export number values and have the cell show them as numbers and not text
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[Xporter] Do not allow all users to use Xporter
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[Xporter] How to use AffectedVersions or FixVersions in Javascript or other operations
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[Xporter] How to count or sum values
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[Xporter Server] Enable Xporter for a specific Project and hide from others in the Global Permissions
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[Xporter Server] Wiki with a table inside a Word Table
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[Xporter Server] Check Jira Service Desk Access in a Reverse Proxy Server
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[Xporter Server] JavaScript is not being Rendered in the Template
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[Xporter Server] No exported files are generated
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[Xporter Server] Aren't you able to export, on Scheduled reports, Request Type field or any other SLA information?
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[Xporter Server] Does it export any custom fields?
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[Xporter Server] Disabled after install or upgrade
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[Xporter Cloud] Error! You've reached your maximum daily exportations
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[Cloud/Server] How to turn an issue not editable?
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[Cloud] General questions on the Migration Script - Server -> Cloud [outdated]
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[Jenkins] SSL certificate required to access Jira server instance
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[XEA] Configurations FAQs:: Customer and Public Key :: Outgoing Data :: IP :: Port
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[XEA] How to create an offline Session to record a video.
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[XEA] Quick Video on Configuring your link to Jira
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How-to articles
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How to find the SEN
Page:
Security Bulletin Update - Log4J
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Troubleshooting articles
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Version Incompatibility
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[Xray] Can I do a migration from Server to Cloud without a valid license?
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[Xray] How should I do my migration from Jira Server to Jira Cloud?
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[Xray] Can a migration from Server to Cloud fail due to a missing atlassian-addons-project-access on security level?
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[Xray] Can older data create errors during migration from Server to Cloud?
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[Xray] Can custom fields block migration from Server to Cloud?
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[Xray] Can I continue to create tests, test plans, test executions or any other Xray entity while doing a migration from Server to Cloud?
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[Xray] When will my request will be answered by Xray Support? What is the SLA?
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[Xray] Can I downgrade from Xray 7.x?
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[Xray Cloud] How to check Tests/Test Runs with attachments?
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[Xray DC] Lost of Pre-condition links on Xray 7.x
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[Xray Cloud] How can I uninstall Xray? What are the steps needed to uninstall Xray?
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[Xray] How Xray Licensing works? How much is Xray?
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[Xray] How can I find my Xray version?
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[Xray Data Center] How to get Xray Attachments size info on Jira Data Center?
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[Xporter Server] Incompatibilty with Jira 9.11 and above
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[Xray Server/DC] Incompatibility with Jira 9.11 and above
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[Xray DC] What are the main Xray Enterprise features? Where can I find documentation about those features?
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[Xray Cloud] What are the main Xray Enterprise features? Where can I find documentation about those features?
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[Xray Server/DC] Migrations from Server/DC to Cloud using JCMA - Understanding the Jira migrations logs.
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[Xray Server/DC] Migrations from Server/DC to Cloud using JCMA do not move from 0%
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[Xray Cloud] How to get API Keys
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[Xray DataCenter] How to setup Xray?
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[Xray Cloud] How do I setup Xray in a Team-managed Project
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[Xray DataCenter] I'm unable to import Tests
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Security Bulletin Update - Log4J (CVE-2021-4104)
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[Xray Cloud] Understanding Xray Cloud version nomenclature
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Mar 01, 2024 15:30
viana
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Apr 24, 2019 09:54
Unknown User (lpsg)
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Mar 25, 2019 15:15
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Mar 03, 2019 16:07
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Mar 03, 2019 16:07
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